FAQ

MORTRIX sure can do a lot, but most importantly it’s really easy to use.

The simplicity of operation is equally beneficial in both simple and complex setups and makes it very easy to do the basic things you would normally do with a MIDI controller. Direct interaction on the touchscreen combined with device profiles and surfaces, makes basic tasks and operations even easier than ever before.

At the same time, this simplicity is what makes it possible to introduce the more advanced features, without requiring users to be computer scientists or user manual enthusiasts.

Technology that’s hard to use isn’t very helpful. MORTRIX aims to be the most user friendly and helpful MIDI controller.

There is a limit to this, but the number is so high that the device in the receiving end is likely to struggle before MORTRIX does. Unlike most MIDI controllers, MORTRIX is not based on a microcontroller with very limited memory budget, but instead has a real CPU, RAM and storage, just like your PC or smartphone.

Currently the ethernet port is only used for downloading firmware updates and device profiles from the internet (which can also be done over wifi). More functionality will be added to the port in due course, such as RTP MIDI.

Yes, MORTRIX has built-in Wifi. This is for updating the firmware and fetching new device profiles.

It’s more than your average tubescreamer, thats for sure. However, considering the processing power and especially the size of the display on MORTRIX, this is to be expected. A decent power supply and maybe a current doubler should get you going.

See more details about the power requirements in the manual.

MORTRIX does require a healthy amount of power but is not picky otherwise.

This means that there is a number of ways you can power it:

• Using a current doubler cable to combine two 500mA outputs from an isolated pedal board power supply.
• Using any DC wall wart that supplies between 9 and 24V DC. Polarity does not matter, MORTRIX is polarity agnostic.
• Using the 24V Link Out from a Cioks DC7

See more details about the power requirements in the manual.

MORTRIX comes with an extensive library of device profiles for a wide range of devices, but of course there will be devices that we have not integrated yet. We plan to introduce an online tool, with which new device profiles and surfaces can be created by users and uploaded to the shared online library.

Yes, this will be possible by uploading to an online account, a feature which we will make available further down the line.

Right here.

At the moment there are no plans of such a device
There is a limit to how much we could reduce the screen size and the spacing between footswitches without sacrificing the user experience.

Not at the moment, but we are looking into it.

Expansion modules are hardware additions that can be installed in MORTRIX.

The specifc expansion modules are still on the drawing board. Which ones will be available and when is still unknown, but ideas for modules include:

• Additional 5 pin MIDI ports
• Analog CV in/out
• Channel switching relays
• MIDI compliant USB client port
• DMX out ports

We probably haven’t received it yet. Feel free to reach out on Discord with questions, ideas, etc.

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